About the policy

The Orange County Transportation Authority ("OCTA") and the Riverside County Transportation Commission ("RCTC") are committed to safeguarding the integrity and confidentiality of the personally identifiable information of the people who use the 91 Express Lanes. This Privacy Policy explains how we collect, share, use and protect your information when you use the 91 Express Lanes, open an account or visit or use our online services at www.91ExpressLanes.com. This Privacy Policy is incorporated into the terms of your account agreement with OCTA.

INFORMATION WE COLLECT

We collect personally identifiable information that identifies or describes you, including, but not limited to, your name, address, telephone number, billing address, e-mail address, credit card number and expiration date, bank account information, tracking information for checks or money orders, license plate numbers, photographs of license plates, and travel data, including the date, time and location of toll transactions (referred to in this Privacy Policy as "Personal Information"). We may also obtain and use your social security number for enforcement purposes. OCTA and RCTC recognize the need for reasonable control of Personal Information. As used in this Privacy Policy, "we" and "our" refers to OCTA and RCTC.

When you use the 91 Express Lanes website, some information may be automatically collected from your computer browser, including your computer’s Internet Protocol address, the type of operating system and web browser you use and related information. We may also automatically track certain information about your visits to our website such as the time and date of use, the pages you visit, and the time spent on those pages. This information is intended to help us improve your experience using our website.

A cookie is a text file stored by a web server on a computer or mobile device when you visit a website. This data in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences, your log-in information for your account, or items in a shopping cart.